Though admittedly a bit nervous before having gum flap surgery (OK, a lot nervous!), Dr. Mugford and his staff were amazingly supportive before he began.Yes, there was the usual noise from instruments, but he is remarkably skilled delivering the numbing agents (usually my least favorite part), but I had a book on CD to drown out most of the background noise. He did some laser therapy as well.Post op, some mild discomfort at the site he had worked on the most...but...that night, I slept so soundly (without the sound of snoring!) and woke today feeling tremendously better. While the site is still a bit tender, that's about it. But I feel so so much better overall, it is hard to describe. Also, a huge shout out to Emily, Gwen and Sherri....3 of the best hygienists I have had clean my teeth. Their touch is almost like a whisper, their focus on thoroughness unmatched and their honest caring about your health and comfort makes dental visits pleasurable. They do not get the recognition for the contribution to one's oral health they make. Together they have formed a team of professionals who can deal with any dental issues in a way that alleviates most if not all of the stress people feel when going to the dentist.For the past years, more attention has been drawn to the links between one's overall health and periodontal disease....following Dr. Mugford's and Dr Bruce's skillfully done procedure, even though its' been less than 24 hours, the change in my perception of the world around me and my own otherwise good health is truly astonishing.Thank you, sir, for being so supportive and so thorough - and your office staff for just being there.